Zaa moves food, groceries, pharmacy and parcels across Kigali by moto — still the only thing quick enough for this city at 7 p.m. Scroll to follow one run the whole way: a grill in Nyamirambo, a market in the valley, a gate in Kacyiru.
Tap an item — the basket and the tracker both update.
Aline leaves the office in Kimihurura at 18:41. By the time the lift reaches the ground floor she has dinner from a grill in Nyamirambo and a market basket from Nyabugogo in the same order — potatoes, tomatoes, a tray of eggs — paid with mobile money.
One basket can hold food, groceries, pharmacy and parcels together. Zaa works out how many pickups that means and whether one moto can carry it. This one can.
Nobody here gives an address. They give you a landmark and a gate colour.
Sent to Chez Ndoli and Nyabugogo market
MoMo payment confirmed — 17,500 RWF
Grill accepts. Eleven minutes on the charcoal.
The ticket splits itself. Chez Ndoli sees only the brochettes and the isombe; the market stall in Nyabugogo sees only the potatoes and the eggs. Neither knows or cares that they're sharing a moto.
Grills, market stalls, pharmacies and shops all get the same screen: today's orders, today's payout, and how long each one actually took. No commission for the first three months.
Eleven minutes is a real number. It comes from Ndoli's grill, not from an average.
Both vendors accept within a minute
Zaa calls a rider with a cold bag fitted
Food sealed hot, produce packed cold
Zaa doesn't hand the job to whoever is closest in a straight line. Kigali has almost no straight lines. It picks the rider who is closest uphill-adjusted — a moto 600 m away at the bottom of a valley loses to one 900 m away on the same ridge — and who is carrying the right box.
Eric runs a hot box and a cold bag, so he gets the mixed jobs: dinner on top, produce underneath. He's been riding these hills since 2019 and knows which gate in Kacyiru opens on the second knock.
Distance in Kigali is measured in climbs, not kilometres.
Job offered, accepted in four seconds
Hot box sealed with the customer's code
Leaving Nyamirambo, market stop next
The market sits on the valley floor at 1,372 m, which is why it's the second pickup and not a detour. From there it's all climb to Kacyiru at 1,520 m. Keep scrolling — Eric is riding it.
He reads it back before the box opens. Nothing leaves the box without it.
19:13. Thirty-one minutes door to door, including a four-minute market stop and a bus on the Kacyiru roundabout. Aline reads out 4107, Eric unclips the hot box and hands down the cold bag, and the brochettes are still too hot to hold properly.
Dinner and the week's potatoes arrived on the same moto, for one delivery fee. Eric's next job comes in before he's back on the road. That is the whole trick: the hills don't get shorter, so the waiting has to.
Two shops, one moto, one delivery fee. Four minutes of it behind a bus.
Arriving — Aline gets a nudge on her phone
Code confirmed, both boxes opened at the gate
Eric accepts a pharmacy run in Kimironko
Put them in the same basket and Zaa works out the pickups. One run, one delivery fee, one code at the gate.
Grills, cafés, buffets and late kitchens. Sealed hot boxes, and the order doesn't leave until the plate is ready.
380 kitchens · from 1,500 RWFMarket stalls in Nyabugogo and Kimironko, plus supermarket baskets. Produce rides in a cold bag, eggs on top.
Same-hour · from 1,500 RWFOver-the-counter and prescriptions from licensed pharmacies. Sealed, signed for, and never left with a neighbour.
Open until 22:00 · ID at handoffDocuments, keys, spare parts, a forgotten laptop charger. Gate to gate across the city, tracked the whole way.
Under 8 kg · from 2,000 RWFVans get stuck on Kigali's gradients and cars can't use the shortcuts. Motos already move this city — Zaa just gave them a dispatcher that understands elevation, and a box that holds more than dinner.
You keep your moto and your hours. We handle the dispatching, the money, and the arguments about change.
Apply to rideToday's orders, today's payout, and the real time each one took. Works on the phone already behind the counter, kitchen or till.
Every Friday, straight to your mobile money. No holding your cash for a month, no minimum volume.
We call a moto seven minutes into an eleven-minute grill, and not before. Orders leave hot or cold as needed, and nobody idles in your doorway.
Food, groceries, pharmacy and parcels in one basket. Pays with MTN or Airtel money, and works fine on 3G, because half of Kigali is behind a hill.